This Company Information & Legal Notice provides information about the operator, ownership and permitted use of the Zareli Active website and online store.
The website is available at:
Access to and use of this website is also subject to our:
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Terms of Service.
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Privacy Policy.
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Shipping & Delivery Policy.
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Returns & Refunds Policy.
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Cookie preferences.
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Any promotional conditions displayed on the website.
Company Information
Trading name: Zareli Active
Business registration: CNPJ 62.218.100/0001-46
Country of registration: Brazil
Primary market served: United Kingdom
Website: zareliactive.com
Customer care: contacto@zareliactive.com
Zareli Active is responsible for the products, content and services offered directly through this online store.
Customer enquiries concerning orders, products, delivery, returns, policies or the website are handled through our official customer care email and Contact page.
Purpose of the Website
The Zareli Active website provides information about and access to women’s activewear and related products, including sets, leggings, tops, T-shirts, shorts and one-pieces.
The website enables customers to:
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View products and collections.
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Review product descriptions and sizing information.
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Select available colours and sizes.
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Place and manage orders.
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Complete secure payments.
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Review delivery information.
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Access tracking details.
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Request returns, cancellations and refunds.
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Contact customer care.
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Manage customer accounts.
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Subscribe to marketing communications.
Permitted Use of the Website
You may use this website for lawful, personal and non-commercial shopping purposes.
You must not:
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Use the website for an unlawful, fraudulent or harmful purpose.
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Attempt to gain unauthorised access to restricted systems or information.
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Interfere with the security or operation of the website.
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Introduce viruses, malware or other harmful technology.
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Use bots, scrapers or automated extraction tools without permission.
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Collect personal information from other users.
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Provide false account, delivery or payment information.
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Impersonate another person or organisation.
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Misuse discounts, promotions, returns or refund procedures.
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Submit or commission fake or misleading reviews.
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Infringe intellectual property, privacy or other legal rights.
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Use website content commercially without permission.
We may take reasonable action to restrict access, protect our systems or investigate suspected fraud, misuse, security threats or unlawful activity.
Online Store and Consumer Information
Zareli Active aims to provide clear and accurate information before an order is placed, including:
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The main characteristics of the products.
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Product prices.
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Available sizes and colours.
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Material composition and care information.
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Accepted payment methods.
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Promotional conditions.
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Delivery methods, costs and estimates.
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Return and cancellation rights.
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Customer care information.
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The total amount payable before payment.
Unless clearly stated otherwise, prices for customers in the United Kingdom are displayed in pounds sterling.
Product prices and mandatory charges known in advance will be displayed before the order is submitted.
For eligible UK orders:
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Standard Delivery is free.
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Express Delivery is optional and costs extra.
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The Express Delivery charge is displayed before payment.
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Zareli Active covers applicable customs duties and import charges associated with delivery.
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Customers should not be required to pay unexpected customs duties, import taxes or handling charges when the order arrives.
Orders, payments and promotional conditions are governed by our Terms of Service.
Delivery arrangements are explained in our Shipping & Delivery Policy.
Returns, cancellations and refunds are explained in our Returns & Refunds Policy.
Product Information
We take reasonable care to present product descriptions, photographs, measurements, prices, materials and availability accurately.
However:
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Colours may appear differently depending on screen settings, lighting and device display.
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Minor non-material variations may occur between photographs and physical products.
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Measurements are approximate unless expressly stated otherwise.
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Availability may change before an order is accepted.
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Product information may be corrected or updated where necessary.
References to minor variations do not permit us to supply products that are materially different from their descriptions.
Nothing in this Legal Notice limits your right to receive products that are as described, of satisfactory quality and fit for their intended purpose under applicable consumer law.
Intellectual Property
Unless otherwise stated, website content is owned by Zareli Active, licensed to us or used with permission from the relevant rights holder.
Protected content may include:
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Text and product descriptions.
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Photographs and videos.
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Graphics and visual designs.
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Website layouts.
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Branding and logos.
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Trade names.
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Promotional materials.
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Software, code and website features.
You may view and use the website for personal, non-commercial shopping purposes.
Without prior written permission, you must not:
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Copy or reproduce protected website content.
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Republish product photographs or videos.
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Distribute or commercially exploit our materials.
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Modify or create derivative commercial materials from our content.
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Remove copyright or ownership notices.
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Use Zareli Active branding in a misleading manner.
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Suggest an association, sponsorship or endorsement that does not exist.
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Use our materials to create counterfeit, misleading or unauthorised products or listings.
Third-party names, trademarks and content remain the property of their respective rights holders. Their permitted appearance on the website does not transfer ownership or create an association beyond the purpose for which they are displayed.
For intellectual property enquiries, contact:
Website Availability
We aim to keep the website secure, accurate and available.
Access may occasionally be interrupted or restricted because of:
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Maintenance.
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Security updates.
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Technical problems.
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Hosting or service-provider disruption.
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Circumstances outside our reasonable control.
We may update, suspend or modify website features where reasonably necessary.
We do not guarantee that the website will always be uninterrupted or completely free from technical errors. We will take reasonable steps to resolve problems affecting the operation of the store.
Accuracy and Corrections
Website content may occasionally contain an error, inaccuracy or omission relating to:
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Product information.
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Prices.
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Promotions.
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Availability.
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Delivery information.
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Images.
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Technical content.
We may correct errors and update information where necessary.
If an obvious error affects an order before acceptance, we may contact the customer for instructions or cancel the affected order and issue a full refund.
Any matter affecting an order already accepted will be handled in accordance with our Terms of Service and applicable consumer law.
Third-Party Services
The website uses third-party providers to operate securely and efficiently.
These may include:
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Shopify.
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Stripe, PayPal and other payment providers.
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Delivery and logistics providers.
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Analytics and advertising services.
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Email and communication providers.
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Customer account and support tools.
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Website security and fraud-prevention services.
These providers may operate under their own terms and privacy policies.
Using a third-party provider does not remove any responsibility Zareli Active has for fulfilling its obligations to customers.
All product purchases completed directly through zareliactive.com are made with Zareli Active unless clearly stated otherwise.
External Links
The website may contain links to social media platforms, payment services or unrelated external websites.
Zareli Active does not control unrelated third-party websites and is not responsible for their:
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Content.
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Availability.
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Security.
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Accuracy.
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Terms.
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Privacy practices.
External links are provided for information or convenience. Accessing them is at your discretion.
This section does not exclude responsibility where liability cannot legally be limited.
Privacy and Data Protection
Personal information is handled in accordance with our Privacy Policy and applicable data protection law.
Our Privacy Policy explains:
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What personal information we collect.
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How and why we use it.
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The lawful bases relied upon.
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Who may receive it.
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International data transfers.
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How long it may be retained.
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Your data protection rights.
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How to submit a privacy request or complaint.
Privacy requests and complaints may be sent to:
Cookies and Similar Technologies
The website uses cookies and similar technologies for essential functionality, security, analytics and advertising.
Where consent is legally required, non-essential technologies will only be activated after the user has provided the required consent.
Users can accept, reject or manage relevant technologies through the cookie preferences available on the website.
Further information is available in our Privacy Policy.
Website Security
You must not attempt to:
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Bypass website security.
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Test systems for vulnerabilities without permission.
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Access customer, payment or administrative information.
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Disrupt website performance.
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Introduce harmful code.
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Carry out fraudulent or unauthorised transactions.
Suspected security incidents may be investigated and reported to relevant service providers or public authorities where reasonably necessary or legally required.
If you identify a potential security issue affecting the website, contact:
Please do not publicly disclose a suspected vulnerability before giving us a reasonable opportunity to investigate it.
Liability
Nothing in this Legal Notice excludes or limits liability for:
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Death or personal injury caused by negligence.
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Fraud or fraudulent misrepresentation.
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Defective products where liability cannot legally be excluded.
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Breach of statutory consumer rights.
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Any liability that cannot lawfully be excluded or limited.
Zareli Active may be responsible for foreseeable loss or damage caused by our failure to comply with applicable obligations or exercise reasonable care.
To the extent permitted by law, we are not responsible for:
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Losses that were not reasonably foreseeable.
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Losses caused by unlawful or improper use of the website.
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Business losses arising where the website or products are used for commercial purposes.
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Problems caused solely by unauthorised changes made by a user.
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Events outside our reasonable control.
Nothing in this Legal Notice affects your right to a refund, replacement, repair, price reduction or another remedy available under applicable consumer law.
Changes to This Legal Notice
We may update this Legal Notice to reflect:
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Changes to the website.
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Changes to our services.
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Legal or regulatory requirements.
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Security improvements.
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Technical or operational changes.
The latest version will be published on this page.
Changes will not retrospectively reduce rights attached to orders already accepted.
Severability
If any provision of this Legal Notice is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.
The affected provision will be adjusted only to the minimum extent necessary to make it valid and enforceable.
Applicable Law
This Legal Notice is governed by the laws of England and Wales.
Customers living in Scotland or Northern Ireland retain the protection of any mandatory consumer laws applicable in their place of residence and may use their local courts where legally permitted.
Customers may also benefit from mandatory consumer protections under the law of their country of residence where those protections cannot legally be excluded.
Nothing in this section removes rights that cannot lawfully be limited or excluded.
Contact Us
For questions concerning this Legal Notice, the website, an order or our services, contact:
Email: contacto@zareliactive.com
Website: zareliactive.com
Please include your full name and order number where the enquiry relates to an existing order.
Trading name: Zareli Active
Business registration: CNPJ 62.218.100/0001-46
Country of registration: Brazil
Primary market served: United Kingdom